Shipping & Returns

Shipping

We charge a flat rate of $11.50 per order for postage Australia-wide. 

Products that are marked as available in stock will be dispatched with two (2) business days from the date the order is received. For products that are marked out of stock or on back order; there may be a delay of up to four to six weeks.

Free postage for all Australian orders over $70.

All deliveries include online tracking and Proof of Delivery (POD) signature image.

Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item we are unable to supply. However, we will offer you a store credit for any item that is unexpectedly delayed.

Returns

If you’re not 100% satisfied with the items you have purchased, we offer a full refund of the goods purchased, store credit or exchange. Please contact us via the contact page for a returns form.

PLEASE NOTE: no exchanges or returns are offered for sale items.

We reserve the right to refuse returned items if the items do not comply with our returns policy. Please view the ‘Refunds and Exchanges’ section in our Terms & Conditions for further information. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.

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